m71 Privacy Policy: How We Handle Your Information
m71 collects and uses your information only to operate the platform and keep your wallet activity — including bKash and Bank Transfer transactions — secure and accessible. This policy sets out what we collect, why we collect it, and what choices you have over your own data.
Account data protection
bKash and Bank Transfer context
Your right to review and correct
Clear contact routes
POLICY POSTURE
What Data We Collect and Why
When you open an account on m71, we collect the details you provide during registration — name, contact information, and the payment method you choose to use, such as bKash or Bank Transfer. We also collect activity records: session logs, device type, browser version and the pages you navigate through your account. This data serves a specific set of purposes. It lets us process your deposits and withdrawals accurately, identify and resolve account access issues, and maintain the integrity of your transaction history. We do not sell your personal information to third parties. We share data only where required by applicable law or with service providers who operate under binding confidentiality obligations. Retention periods follow the requirements of applicable regulations in eligible regions — we do not keep data longer than those obligations demand. Cookies and similar tracking tools are used to maintain your session state and improve navigation performance; you can manage cookie preferences through your browser settings. If you use bKash or Bank Transfer, the payment processor involved will handle your financial credentials under their own published privacy terms, which apply independently of this policy. Availability of the platform and these data practices depends on your local law and eligible region.
bKash payment context
Bank Transfer records
Session and device logs
Applicable law compliance
POLICY SCOPE
What This Policy Covers and What It Does Not
This policy applies to the data m71 holds about you directly. Understanding where its boundaries sit helps you know which terms govern each part of your experience.
Account Access
Any data you submit when logging in, updating your profile, or verifying your identity falls within this policy. We control how that information is stored and for how long, and you can request a review at any time through the support routes listed below.
Transactions
Records of deposits and withdrawals processed through bKash or Bank Transfer appear in your account history. The data m71 holds on these transactions is covered here; the payment processor's own terms cover data held on their side of the transaction.
Site Content
Your browsing activity within the platform — which sections you visit, how long you spend on a page — is logged in aggregate form to improve navigation. This data is not linked to individual identity in our analytics unless it is attached to a signed-in session.
Third-Party Services
Links to external sites, payment gateways such as bKash, and any third-party identity verification tools operate under their own privacy frameworks. m71 does not control those policies and recommends you read them before submitting data to those services.
YOUR PRACTICAL CHOICES
Actions Available to You Under This Policy
You have several concrete options when it comes to the data m71 holds about your account. These are not abstract commitments — each one maps to a specific action you can take right now. Start by signing into your account and opening the profile section; the fields shown there reflect the personal details currently on record. If anything is incorrect — your contact number, your preferred payment method linked to bKash, or your registered name — you can submit a correction request directly through the support channel. For a full record of your transaction history, the account wallet section logs every deposit and withdrawal with timestamps. If you want to understand what session data we hold or request its deletion where local law and eligible regulations permit, reach out via the contact routes listed in the support section of this page. All requests are handled in line with applicable data protection requirements for eligible regions.
Review Your Records
Sign in and open the account profile to see what personal details are currently on file. Your transaction history in the wallet section gives a full timestamped log of every bKash or Bank Transfer activity.
Correct Account Details
If your registered information is outdated or wrong, submit a correction request through the support contact route. Include the specific field you need updated and the correct value so the request can be processed accurately.
Raise a Data Question
For questions about what session or device data we hold, or how long a specific record is retained, contact our support team with the details of your query. We will respond with the information available under applicable policy and regional eligibility.
Request Account Support
If you believe a data handling practice does not match what this policy states, escalate it through the published support route. We take accuracy seriously and will investigate the specific concern you raise.
CONTACT ROUTES
How to Reach Us About This Policy
If you have a question about your data, need to submit a correction, or want to understand how a specific piece of information is used, the routes below are the published channels for policy-related contact. We do not publish operating hours or guaranteed response windows — use the channel that matches your query type.
Live Chat
Open the live chat widget visible in your signed-in account view. Use this route for account-level questions about stored data, corrections to profile details, or clarifications about how your bKash transaction records appear in our system.
Email Support
Send a written request to the support email address shown in the Contact section of the site. Email is the appropriate route for formal data review requests or detailed questions about retention periods and third-party data sharing under this policy.
Account Help Section
The Help section accessible from your signed-in account menu contains published answers to common policy questions. Check there first — if your question is not covered, escalate through live chat or email with the specific detail you need addressed.
HOW WE PROTECT DATA
Data Handling, Cookies and Account Security
Our approach to data handling is built around the minimum-necessary principle: we collect what is needed to operate your account and process transactions, and nothing beyond that.
Data Storage
Account and transaction records are stored on systems with access controls that restrict who can view or modify them. Records linked to your bKash or Bank Transfer activity are retained for the period required under applicable regional regulations, then deleted according to that schedule.
Cookies and Session Tracking
We use session cookies to keep you logged in and functional cookies to remember your account preferences. Analytics cookies are used in aggregate, not tied to your individual identity. You can block or clear cookies through your browser settings at any time, though some account functions may not work without session cookies enabled.
Who Can Access Your Data
Internal access to personal data is limited to the teams that need it to operate your account or investigate a support request. We do not sell data. Third-party processors — such as payment gateways handling bKash connections — receive only the fields necessary for the task they are contracted to perform.
Policy Updates
When this policy is updated, the revised version will be published on this page with a note indicating a change has been made. Continued use of your account after a policy update is published means you have had the opportunity to review the new terms. For significant changes, we will notify you through your registered contact channel.
POLICY QUESTIONS
Frequently Asked Questions About This Policy
These are the questions we receive most often about how m71 handles your data. Each answer reflects the actual practices described in this policy — not a generic summary.
What personal information does m71 collect when I register?
We collect the details you enter during registration: your name, contact number, and payment method preference such as bKash or Bank Transfer. We also record session data like device type and browser version when you log in. We do not collect information beyond what is needed to operate your account.
Can I see what data m71 holds about me?
Yes. Sign in and open your account profile to review the personal details on file. Your wallet section shows a full transaction log. For a broader data summary or session records, submit a request through the live chat or email support route listed in the support section above.
How do I correct wrong information in my account?
Open your account profile page while signed in — some fields are editable directly. For details that require verification, such as your registered contact number, contact support through live chat or email with the correct information and we will process the update in line with the verification steps shown in your account.
Does m71 share my data with anyone outside the platform?
We do not sell your data. We share it only when required by applicable law or with service providers who need specific fields to perform a contracted task — for example, the payment gateway that processes your bKash or Bank Transfer transaction. Those providers operate under confidentiality obligations.
How long does m71 keep my account data?
Retention periods follow the requirements of applicable regulations in eligible regions. Transaction records tied to bKash or Bank Transfer are kept for as long as required by those rules, then removed on schedule. We do not keep data longer than the applicable obligation demands. For specifics, contact support with your query.
What happens to my data if I close my account?
Closing your account does not immediately erase all records. Applicable regional regulations may require us to retain certain transaction and identity records for a defined period even after closure. Once that retention period ends, the records are deleted. Contact support if you want to understand what applies to your specific account and eligible region.